Terms of Service

Last updated: September 27, 2025

Company

These Terms are offered by Agentiqa UG (haftungsbeschränkt), a company based in München (Munich), Germany, focused on developing and providing software solutions for automated quality assurance using artificial intelligence, along with related consulting services.

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of AgentIQA websites, products, and services, including the AgentIQA desktop application (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Accounts and Security

You must provide accurate information when creating an account and keep your credentials secure. You are responsible for all activities that occur under your account. Notify us immediately at hi@agentiqa.com of any unauthorized use.

You agree not to share your account or circumvent any security or access control mechanisms.

3. Subscriptions and Billing

Some features of the Service may require a paid subscription. Prices, features, and billing cycles are described on our Pricing page. By subscribing, you authorize us (or our payment processor) to charge the applicable fees and taxes. Subscriptions automatically renew unless canceled in accordance with your plan's terms.

You can cancel at any time, but payments are non-refundable except where required by law.

4. Acceptable Use

You agree not to misuse the Service, including by:

  • Reverse engineering, scraping, or interfering with the Service's normal operation
  • Uploading malicious code, or attempting to gain unauthorized access
  • Using the Service to violate any law or infringe others' rights
  • Abusing rate limits or circumventing usage restrictions

5. Privacy

Your use of the Service is also subject to our Privacy Policy, which explains how we collect, use, and share information.

6. Intellectual Property

We (and our licensors) own all rights, title, and interest in and to the Service, including software, documentation, and trademarks. You may not use our marks or content except as expressly permitted by these Terms.

7. Third-Party Services

The Service may integrate with third-party services (e.g., authentication, analytics, model providers). Your use of those services is subject to their terms and policies, and we are not responsible for their actions or content.

8. Warranty Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR IN CONNECTION WITH THE SERVICE OR THESE TERMS.

10. Indemnification

You agree to defend, indemnify, and hold harmless Agentiqa UG (haftungsbeschränkt) and its affiliates, officers, directors, and employees from any claims, liabilities, damages, losses, and expenses arising from your use of the Service or violation of these Terms.

11. Termination

We may suspend or terminate your access to the Service at any time for any conduct that we believe violates these Terms or is otherwise harmful. You may stop using the Service at any time. Upon termination, your right to use the Service will cease immediately.

12. Changes to Terms

We may update these Terms from time to time. We will post the updated Terms on this page and update the "Last updated" date above. Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

13. Contact

If you have questions about these Terms, contact us at hi@agentiqa.com.