Privacy Policy

Controller

The controller responsible for processing your personal data is Agentiqa UG (haftungsbeschränkt), based in München (Munich), Germany.

Overview

This Privacy Policy explains how AgentIQA ("we", "our", or "us") collects, uses, and shares information when you use our websites, products, and services (the "Service"). We are committed to protecting your privacy and being transparent about our practices.

Information We Collect

• Account Information: email, name (if provided), and authentication data.
• Usage Data: app interactions, feature usage, diagnostics, and performance metrics.
• Device Data: device type, operating system, and basic configuration details.
• Support Communications: messages you send to us, including email and in-product support requests.

How We Use Information

• Provide, operate, and improve the Service
• Personalize features and content
• Communicate with you about updates, security, and support
• Monitor usage, detect fraud, and ensure legal compliance

Data Sharing

We do not sell your personal information. We may share data with trusted providers that help us deliver the Service (e.g., authentication, hosting, analytics), subject to appropriate safeguards and data processing agreements.

We may disclose information if required by law, to protect our rights or users, or to investigate abuse.

Security

We implement technical and organizational measures designed to protect your information. However, no method of transmission or storage is completely secure; use the Service at your own risk.

Data Retention

We retain information as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary based on data type and applicable requirements.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and improve our Service. Cookies are small text files stored on your device when you visit our website.

You can manage your cookie preferences at any time using our cookie consent tool or through your browser settings. Blocking certain cookies may impact your experience on our website.

Your Rights and Choices

Under GDPR and other applicable data protection laws, you have the following rights:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data (subject to legal obligations)
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for cookie usage at any time
• Right to Lodge a Complaint: Contact your local data protection authority

To exercise any of these rights, please contact us at hi@agentiqa.com.

International Transfers

Your information may be processed in countries other than your own. Where required, we use approved safeguards for international data transfers.

Children's Privacy

The Service is not directed to children under 13 (or the age required by your jurisdiction), and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the "Last updated" date above.

Contact Us

If you have questions or requests regarding this Privacy Policy, contact us at hi@agentiqa.com.

For data subject requests, please include sufficient details for us to verify your identity and process your request.